Negotiate GPT-AI-powered negotiation assistant

Example

During a salary negotiation, an employee might use empathetic communication to acknowledge the employer's budget constraints while also expressing their own needs, creating a more collaborative atmosphere.

Scenario

An employee is negotiating a raise. Instead of demanding a specific amount, they use phrases that show understanding of the company's financial situation, which helps build rapport and leads to a successful negotiation.

Example

A company negotiating a contract might ask open-ended questions like 'What challenges do you foresee in our partnership?' to uncover hidden concerns and address them proactively.

Scenario

In a merger discussion, one company uses calibrated questions to draw out the other side's key concerns, which allows them to address issues before they become roadblocks, leading to a smoother negotiation process.

Example

In a customer service dispute, a representative uses tactical empathy by labeling the customer's emotions—'It sounds like you're really frustrated by the delay'—to de-escalate the situation.

Scenario

A customer is upset about a delayed product delivery. The service rep uses tactical empathy to acknowledge the customer's frustration, which calms the situation and opens the door for a constructive resolution.